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Les Packi'talks, the podcast of those who make the packaging industry.
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Because it’s impossible to know which project and which quote request will eventually convert into an order, it’s crucial to respond to all requests from customers and prospects. HIPE’s “instant price” module takes care of all your price calculations and shortens response times for quotations managed by in-house teams.
As you know, responding as quickly as possible to your customers’ requests increases your chances of winning orders. Better still, responding quickly increases margins. HIPE is designed with this objective in mind, through real-time price discounts where possible, or through its ease of use for all teams involved in price preparation, who save time in submitting bids.
Do you want to stop being a post office box? Do you want to have the tools to advise and recommend the best options to your customers, with figures to back it up? That’s what HIPE is all about. You no longer have to “sort” your customers’ requests. Manage them all, and go one step further by recommending configuration, decoration and finishing options to your customers.
A custom packaging project is a complex undertaking, involving numerous internal and external contacts. It can take a long time. Are you having trouble finding certain information in your e-mails, files and servers? In just a few clicks, HIPE enables you to retrieve all project information: latest versions of the brief, quotations, project progress, shared documents… everything is centralized to make your life easier.
Because you’re on the move, working from the office, your home or a café, it’s important to have permanent access to your project history and briefs. HIPE gives you greater autonomy: you can make your quotations without calling on your currency traders, in line with the parameters you have collectively defined.
Some jobs just don’t require your attention and expertise. HIPE automates the simplest, least strategic jobs to free up your time. Concentrate your efforts on high value-added dossiers.
Are your sales reps struggling to provide you with all the essential information you need to draw up a quotation? HIPE standardizes the collection of requirements via its advanced, customizable configurator or a module dedicated to the collect of need. You can even force or limit certain configuration possibilities.
You create unique designs. You even patent some of them. And you want your customers to know about it. Simply add your new products to your configurator and capitalize on your experience and creations.
Because 42% of B2B customers start their purchasing journey online, to identify, obtain information and compare prices, it’s crucial to offer a modern website, adapted to today’s uses, and why not go as far as an E-Commerce offer.
Answering and assisting your customer quickly and efficiently is crucial to your company’s commercial development. Offering an experience around the HIPE solution enhances your customer service quality. Attached to your website, HIPE is a digital service, available 24/7 from anywhere. So your customers can engage with you, even when you’re not available.
Digital transformation is not an end in itself. On the contrary, it’s a process, a way of increasing profitability by boosting team productivity and automating time-consuming, repetitive tasks. HIPE has been designed to sell & to boost your profitability.
Every digital transformation project involves changing internal practices. Packitoo HIPE teams work at the heart of the industry, in collaboration with all teams, and ensure that change management is successful.
You’ve already invested in several software packages that “run” your plant. HIPE can discuss and connect with your MIS/ERP, your DTP and pre-flight tools, CAD, planning and scheduling, as well as your website. We adapt our solution to your digital context. That’s what digital chaining is all about.
